On March 15, I stated “RVing offers a headache free life-style.” Ha…I take that back! What I should have said is, life-style as a full-time RVer offers a whole new level of headaches and frustrations. Although, I still believe expenses as an RVer opposed to that of home owners are cheaper.

Since parking my rv at its original campground, I’ve been forced to deal with everything my dealership, concierge and warranty customer service never told me.

For instance, I noticed my rv was out of balance which was evident because once the sink’s stopper was removed; a puddle of water remained in the left corner of the sink. Since I was told the truck had to be running prior to dropping or retracting its jacks, I followed this recommendation.

Then returned to the control panel and pressed the electronic leveling control for auto leveling which is supposed to drop all four jacks. Upon going outside to check; two out of four jacks were down. I returned to the control panel to retract these two-jacks to enable the reset process and try again. This time one jack dropped.

I called the Warranty Customer Support Department. The telephone tech had me redo what I had previously tried on my own. After several attempts. “Your system needs to be recalibrated”, he said. What…I have no idea what you are talking about, I replied. No problem, I’ll send a copy of our LCI Level-Up Motorhome Leveling Owner’s Manual to your email address. However, if you can’t reset it using those instructions. You should contact Schaaps RV’s which is the nearest repair company to you in Sioux Falls.

After reviewing the senseless nineteen-page owner’s manual dated (2013-Present) which was written for a technician. I called Schaaps Rv’ s Service Center and informed by a recording, that Schaaps was under new management and closed due to this change. In the future, the company will reopen as Camping World.

A computer Google for Electronic Technicians in Sioux Falls provided one electronic company which I called to explain my dilemma. I discovered this company only worked on electronic car systems. However, the owner knew a guy who owned a mobile tech service and gave me that person’s name and telephone number, whom I called.

Again, I talked to a stranger regarding my rv jack problems and stressed I have owned my rv for ten days. He asked, where do you live? In Sioux Falls, I replied. What a bummer…You won’t find anyone in Sioux Falls to make a recalibration adjustment to your rv jacks.

In fact, I used to own a mobile tech service that repaired problems like yours. But, I sold my business because there wasn’t enough business for my services in Sioux Fall. The guy that brought my business; moved the business and its name to another location which is an hour and forty-five minutes from Sioux Falls. If you’ll give me your name and telephone number, I’ll have him call you.

My telephone rung about ten minutes later. A male said, “Hello Ms. Brown…I was told about your jack problems. Although, I can do the job…today isn’t a good day because I’ve got, ten more service calls to take care of before my day is done. But, I can plan to see you in the morning around 10:00am if that time works for you,” he said. It does work for me, I replied. Okay…. Please give me your address. Alright Ms. Brown, I will see you in the morning. The technician arrived at 9:45, recalibrated my jacks and charged me $188.10. However, I was prepared to pay much more because of the distance he travelled.

My telephone rung about ten minutes later. A male voice said, Hello Ms. Brown…I was told about your jack problems. Although, I can do the job…today isn’t a good day because I’ve got, ten more service calls to take care of before my day is done. But, I can plan to see you in the morning around 10:00am if that time works for you, he said. It does work for me, I replied. Okay…. Please give me your address. Alright Ms. Brown, I will see you in the morning. The technician arrived at 9:45, recalibrated my jacks and charged me $188.10. However, I was prepared to pay much more because of the distance he travelled.

*To Be Continued*